Contact Government Services - Knoxville, TN

posted 4 months ago

Full-time - Mid Level
Knoxville, TN
Professional, Scientific, and Technical Services

About the position

CGS is seeking a Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency's ongoing litigation efforts. This role is crucial in ensuring that the systems used for litigation support are designed, implemented, and maintained effectively. The Systems Analyst will work closely with Government staff and under the direction of the Contract IT Manager, Systems Manager, Senior Systems Analyst, or Lead Project Manager. The position requires a proactive approach to understanding the needs of the government and translating those needs into functional system designs. The Systems Analyst will be responsible for defining system and project requirements based on information gathered from the Contracting Officer's Representative (COR), Government Case Managers, and trial staff. This includes designing entire systems to meet defined requirements, detailing functional and design requirements, programming specifications, data elements, data validation specifications, data capture mechanisms, and data conversion procedures. The role also involves testing software, preparing sample data for testing, and making formal presentations of findings and recommendations. In addition to technical skills, the Systems Analyst will provide technical expertise, direction, and supervision to lower-level personnel, and may function as a technical supervisor or team leader for specific projects. The position requires excellent communication skills, both oral and written, to ensure effective collaboration with Government staff and other contractors. The Systems Analyst will also be responsible for developing systems documentation and providing user training for the systems developed.

Responsibilities

  • Define system and project requirements based on information gathered from Government staff and trial staff.
  • Design entire systems to meet defined requirements.
  • Detail functional and design requirements, programming specifications, and data validation specifications.
  • Translate functional requirements into systems designs suitable for development.
  • Test software and prepare sample data for testing purposes.
  • Make presentations of findings and recommendations in formal reports and oral presentations.
  • Develop systems documentation required in the task orders.
  • Consult with Government staff to ensure understanding of task objectives and identify problems.
  • Provide technical expertise and supervision to lower-level personnel.
  • Report on progress to Government staff and superiors.
  • Provide user and technical documentation and training for systems developed.

Requirements

  • At least three years of hands-on experience in systems being used, particularly in setting up interconnected Oracle databases in a UNIX environment.
  • Ability to analyze system requirements and translate them into coherent system designs.
  • Broad knowledge of the Government's IT environments, including office automation networks and PC/server-based databases.
  • Excellent oral and written communication skills.
  • Experience in automated litigation support is helpful.

Nice-to-haves

  • Experience with Relativity, ReadySuite (Compiled/KLDiscovery), and I-Pro eCapture.
  • An undergraduate degree in computer science or information management/technology disciplines is strongly preferred.
  • Relativity Certified Administrator certification is preferred.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Observance of State/Federal Holidays
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