Live Events Operations Coordinator

$58,240 - $62,400/Yr

Rock-It Cargo USA - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

251-500 employees

Air Transportation

About the position

The Live Events Operations Coordinator at Rock-It Cargo plays a crucial role in supporting logistics for major events in sports, music, fine art, and film. This full-time position involves coordinating domestic and international transportation for live performance touring projects, ensuring timely and efficient operations while building strong relationships with clients and vendors.

Responsibilities

• Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
• Coordinate domestic and international import/export shipments via all modes of transport: air, trucking, and ocean
• Review client manifests and prepare transportation documents
• Cultivate and maintain customer and vendor relationships
• Work closely with carriers, shippers, and consignees to ensure deadlines are met
• Perform other duties related to client projects, as assigned

Requirements

• 1-2 years of Freight Forwarding experience; experience with live event import/export operations is a plus
• Associate's or Bachelor's degree or equivalent industry or military experience
• Basic freight forwarder knowledge; proficiency with air exports is a plus
• Excellent strategic mind with the ability to prioritize competing responsibilities and organize multiple complex projects
• Sharp attention to detail and ability to handle time-sensitive issues under pressure
• Excellent customer service and vendor relationship management skills
• Comfort with basic Excel functions and ability to learn new software programs quickly
• Flexibility to travel and participate in on-call rotations
• Ability to pass a security background check

Nice-to-haves

• Experience in live event logistics
• Proficiency with air exports

Benefits

• 18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
• 11 paid holidays per year
• Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
• Generous paid parental leave for all parents
• Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Continuing Education Reimbursement / Charitable Donation Matching
• Opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
• Eligible for free tickets to client events, when available
• Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more