LMS Administrator and Technical Training Specialist

About the position

The LMS Administrator and Technical Training Specialist at the Department of Commerce plays a crucial role in managing the Learning Management System (LMS) and providing technical training and support to HR staff and management. This position ensures compliance with training requirements and develops in-house training programs, contributing to the agency's mission of promoting equity and a high-performing workforce.

Responsibilities

• Serve as the primary LMS administrator for the Department of Commerce, including user account maintenance, report generation, and training registration.
• Provide consultation with subject matter experts to develop in-house trainings offered through the LMS.
• Partner with the Department of Enterprise Services to implement the enterprise LMS within the agency.
• Ensure timely entry of all LMS-related actions for the agency.
• Develop LMS training materials and provide training and consultation to customers on LMS functions.
• Manage LinkedIn Learning accounts and create learning pathways for individuals or units.
• Track and manage the Tuition Reimbursement and Tuition Waiver program.
• Coordinate and manage supplemental learning programs and platforms, including mentorship and facilitator programs.
• Provide administrative support for New Employee Orientation, including training assignments in the LMS.
• Monitor and track required trainings by law or policy, ensuring timely assignment of new mandatory trainings.
• Assist in developing communications on training topics through internal channels.
• Evaluate and analyze feedback and metrics to measure the effectiveness of learning programs.
• Manage the HR Training Inbox and calendar, including training roster and attendance.
• Assist in arranging training agreements with external vendors and guide initial vendor design and development.
• Develop and organize instructional manuals and reference materials.
• Advise clients on human resource rules and regulations related to training and development.
• Track training budgets and manage HR webpages.

Requirements

• A combination of education and/or experience equaling six years in professional human resources, focusing on training and organizational development.
• Experience as a Learning Management System administrator.
• Knowledge of adult learning theory and teaching best practices.

Nice-to-haves

• Certified Associate Trainer (AT) or Certified Professional Trainer (CPT) certification.
• Professional Human Resource Certification.
• Formal Human Centered Design Certification, Change Management, or facilitator training.
• Experience managing webpages in SharePoint.

Benefits

• Medical and dental insurance benefits
• Retirement and deferred compensation plans
• 11 paid holidays each year
• 14-25 vacation days per year depending on length of employment
• 8 hours of sick leave per month for full-time employees
• Bereavement leave
• Employee assistance program
• Other benefits as detailed in the Benefits Tab.