LMS Associate Manager

Wingstop - Addison, TX

Full-time - Mid Level

Hybrid - Addison, TX

Food Services and Drinking Places

About the position

Join our Learning and Development team as an LMS Associate Manager and be the bridge between cutting-edge technology and impactful learning and development delivery. This role is tailor-made for those who are not just comfortable with technology but thrive on integrating it to elevate the learning experience. As a LMS Associate Manager, you'll play an indispensable role, armed with a unique hybrid skill set that spans IT and instructional design. You're not just managing systems; you're crafting innovative learning experiences that challenge the status quo of training administration through the integration of new technologies and creative solutions. With your eye for technical detail, problem-solving prowess, analytical thinking, and engaging interpersonal abilities, you're poised to make a substantial impact.

Responsibilities

• Set up and configure course materials, develop certifications, and create insightful reports to monitor and improve learning outcomes.
• Address and resolve any technical glitches or obstacles that may arise within the LMS to ensure a smooth learning experience.
• Play a significant role in designing and tailoring learning paths and curricula that align with organizational goals and learner needs.
• Set up eLearning elements, crafting learning paths, and managing user permissions in the LMS.
• Lead the integration of new technologies, learning management systems, and enhancements within the LMS to keep it state-of-the-art and user-friendly.
• Ensure new technologies are incorporated into the LMS effortlessly, enhancing its functionality without disrupting the user experience.
• Collaborate closely with internal stakeholders to generate collective and comprehensive reports on user data, and course completion to aid visibility into results.
• Partner with content designers by offering valuable suggestions to enhance course discoverability or improve navigation, pinpointing areas for improvement, and suggesting modifications to optimize the system.

Requirements

• Bachelor's degree and/or certification in education, IT, instructional design, or talent development.
• 3-5 years of relevant experience as an LMS administrator/coordinator or manager required.
• 3-5 years of relevant experience in system user needs analysis, system maintenance, data entry, and reporting.
• 3-5 years of relevant experience in project management or a certificate in project management preferred.
• Experience with Schoox is highly preferred.
• Experience in implementing an LMS is required.

Nice-to-haves

• Certified Learning Management System Administrator (CLMA)

Benefits

• Unlimited paid time off for exempt employees.
• One paid volunteer day of your choice.
• Competitive bonus structure for eligible roles.
• Team member stock purchase plan.
• Health savings or flexible spending account options.
• 401k - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation).
• Comprehensive medical, dental, and vision benefits.
• Basic life and AD&D insurance provided.
• Pet insurance.
• Education Assistance.
• Wellness reimbursement program.
• Paid maternity and paternity leave.
• Lunch provided every Tuesday and Thursday in the office.
• Work from home Fridays.
• Discount on Wingstop gift cards.
• Discounted onsite dry cleaning.
• Discounted onsite car detailing.
• Onsite game room and patio.