Srs Acquiom - Minneapolis, MN
posted 3 months ago
The Loan Agency Deal Team Operations Analyst I plays a crucial role in the Loan Agency department at SRS Acquiom, a leading disruptor in the financial services technology space. This position is responsible for administering Loan Agency transactions, which encompass a variety of tasks including setting up new loans, calculating payments, setting rates, and addressing inquiries from clients and service partners. The analyst will manage the daily administration of assigned tasks in a fast-paced environment, requiring exceptional customer service skills and a keen awareness of internal controls and risk management. This role can be hybrid, preferably located in the Denver, CO or Minneapolis, MN area, and offers an hourly rate between $26.62 and $31.97, translating to an annual salary range of approximately $55,375 to $66,500. In this position, the analyst will be responsible for setting up new deals on the Loan System and creating and maintaining transaction documents that facilitate the ongoing administration of loan transactions. They will generate and send notices to borrowers and lenders regarding upcoming payments, fundings, rate sets, and conversions. Additionally, the analyst will maintain the loans in the loan system, making necessary updates, and will terminate deals on the loan system when loans mature. Responding to inquiries from both internal and external parties regarding loans is a key responsibility, as is comprehending internal processes and procedures while ensuring adherence to internal controls. The analyst will provide excellent customer service to all clients and parties involved, ensuring an exceptional experience for everyone. They will also research and resolve issues related to administration and client service in connection with their assigned tasks. Effective communication and collaboration with internal groups and external clients via phone and email are essential. Data entry in the loan system and Microsoft Excel will also be part of the daily responsibilities, along with providing coverage and support to the team as needed. Other related duties may be assigned as required.