Loan Assistant/Financial Service Representative

Falcon International Bank • Laredo, TX

410d

About The Position

The Loan Assistant/Financial Service Representative plays a crucial role in providing customer service and support in the banking and loan processing sector. This position requires effective communication skills, a friendly demeanor, and the ability to assist clients with their financial needs, particularly in loan processing.

Requirements

• High school diploma or equivalent.
• Bilingual in English and Spanish.
• Good oral and written communication skills.
• Presentable and friendly personality.
• Minimum typing speed of 45 wpm.

Nice To Haves

• Prior banking and loan experience (loan processing/credit).
• 1 year of customer service experience.

Responsibilities

• Assist customers with loan applications and inquiries.
• Provide information about loan products and services.
• Process loan documentation and ensure compliance with regulations.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service and operational efficiency.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED