Loan Boarding Specialist II

First Interstate Bank - Spokane, WA

Full-time - Entry Level

Spokane, WA

Credit Intermediation and Related Activities

About the position

The Loan Boarding Specialist plays a crucial role in the financial institution by ensuring that all closed loan documents are accurately reviewed, verified, and entered into the Loan Accounting System. This position is essential for maintaining the integrity of the loan booking process, which includes a variety of loan products such as Consumer, Commercial, and Specialty loans. The specialist is responsible for ensuring that all required documentation is complete and compliant with bank policies and procedures. This involves meticulous attention to detail, as the specialist must verify the accuracy of batch-scanned documents and ensure that there are no alterations present. In addition to document verification, the Loan Boarding Specialist coordinates with various parties to obtain any missing information necessary for the loan boarding process. Once the completeness of the boarding package is validated, the specialist proceeds to book the loans, determine funding requirements, and forward the information to the Loan Funding queue. The role also requires the specialist to perform timely and accurate loan activating TMS entries, monitor queue volumes, and adjust workloads as necessary to meet established service level agreements for completeness, accuracy, and turn time. This position is not only about technical skills but also requires strong interpersonal abilities, as the specialist must communicate effectively with team members and other departments to resolve issues and ensure a smooth loan boarding process. The Loan Boarding Specialist must be a self-starter, capable of working independently while also being a team player, and must possess the ability to meet deadlines and escalate issues when necessary.

Responsibilities

• Boards/Books closed loans to the Loan Accounting System, including compliance and collateral information.
• Reviews the batch-scanned documents to verify receipt, accuracy, and proper execution of loan documents and that there are no alterations in the documents.
• Coordinates efforts with appropriate parties to obtain missing information needed to meet boarding requirements.
• Upon validation of completeness of boarding package, boards loans, determines funding requirements and forwards to Loan Funding queue.
• Performs loan activating TMS entries in a timely and accurate manner.
• Monitors queue volumes and adjusts workload as necessary.
• Performs job responsibilities in accordance with the completeness, accuracy and turn time standards per established service level agreements.

Requirements

• High School diploma or general education degree (GED) required; Bachelor's degree (BA/BS) from a four-year College or University preferred.
• Minimum of three (3) years' work experience in a financial institution.
• Proficient in consumer and commercial lending and loans and applicable loan documents with an understanding of loan accounting systems, loan payment types and processing and ability to research and resolve accounting errors preferred.
• Advanced personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, and email.
• Strong verbal and written communication skills, interpersonal skills and team orientation.
• Ability to meet deadlines and appropriately escalate issues requiring problem solving and decision making.

Nice-to-haves

• Experience with loan accounting systems and processing.
• Ability to work with minimal direction and as a self-starter.

Benefits

• Accrue and use paid time off (PTO) immediately with no waiting period.
• Paid federal holidays in addition to PTO.
• Child Care Assistance Program for eligible dependent(s).
• Monthly stipend for fitness club membership or exercise-related classes.