Loan Officer Assistant (Bilingual Spanish)

$45,000 - $45,000/Yr

New American Funding - Duluth, GA

Full-time - Entry Level

Duluth, GA

Credit Intermediation and Related Activities

About the position

The Loan Officer Assistant (Bilingual Spanish) position at New American Funding is a full-time role based in Duluth, GA, offering a competitive salary of up to $45,000 per month, along with bonuses based on BPS. This position is essential in supporting the loan origination staff, including loan officers and sales managers, by facilitating communication and ensuring that all necessary documentation is collected and processed efficiently. The ideal candidate will possess a strong understanding of various loan programs, including FHA, VA, and Conventional loans, and will be able to effectively communicate loan requirements to customers, processors, and loan officers. In this role, the Loan Officer Assistant will be responsible for initiating communication with customers, real estate agents, and escrow services at the beginning of each transaction. They will collect essential documentation from customers, such as income statements and asset documentation, to ensure a smooth loan transaction process. Additionally, the assistant will aid loan originators in structuring loans and providing pricing options, while also managing lock expiration dates. Keeping all parties informed about the status of loan transactions is a critical part of this role, as is ordering standard loan requirements and verifications. The position requires a high level of professionalism and customer service, as well as the ability to work under pressure and meet deadlines. The Loan Officer Assistant must be proficient in using Encompass and have a solid understanding of compliance regulations and investor guidelines. This role may also require flexibility in scheduling, including evening and weekend hours, to accommodate the needs of the business and its clients.

Responsibilities

• Communicates with the customer (borrower), real estate agents, and escrows at the start of the transaction.
• Collects customer documentation necessary to complete the loan transaction, such as income documentation, asset statements, and initial disclosures documents.
• Assists loan originators with preapprovals and loan structuring.
• Assists loan originators with loan pricing options/support and managing lock expiration dates.
• Updates all parties with the status of loan transactions as necessary.
• Orders standard loan requirements and verifications such as title, escrow, appraisal, verification of employment, and verification of assets.

Requirements

• Must be bilingual in Spanish.
• Two or more years of recent mortgage operations, underwriting, and/or processing experience.
• Current hands-on loan officer assistant, processing, or underwriting experience.
• Knowledge of and experience working with FNMA, FHLMC, FHA, VA, and other refinance and purchase loan programs and mortgage insurance guidelines.
• Ability to analyze tax returns and accurately calculate income for all types of borrowers.
• Proficient product knowledge of FHA, VA, Conventional, and other loan programs such as Home Equity Lines of Credit and 2nd Mortgages.
• Understanding of compliance regulations and investor guidelines.
• Ability to maintain a high level of professionalism, customer service, and communication with customers, processors, and loan officers.
• Ability to meet time deadlines while working under pressure.
• Ability to effectively handle simultaneous tasks and projects in a fast-paced environment.

Nice-to-haves

• NMLS Licensed is a big plus.
• Experience with Encompass software.