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Loan Officer Assistant
$41,600 - $52,000/Yr
United Trust Bank Limited - Perkasie, PA
posted 2 months ago
Full-time - Entry Level
Onsite - Perkasie, PA
About the position
The Loan Officer Assistant at United Trust Bank plays a crucial role in supporting mortgage loan officers to enhance loan production levels. This position involves direct interaction with customers, loan officers, and processors to ensure a seamless and positive customer experience, facilitating timely loan closings.
Responsibilities
- Assist in reviewing mortgage loan applications and documentation, including phone and computer work, printing, copying, scanning, and emailing documents.
- Review mortgage loan disclosure packages and deliver them to the borrower.
- Create rate disclosure and re-disclosure packages and deliver them to the borrower.
- Review documents and entire loan files to prevent problems by highlighting deficiencies and notifying the mortgage loan officer and/or loan processor.
- Clarify/correct information and obtain additional information as necessary via phone or email.
- Provide general clerical and phone support to loan officers and/or loan processors as needed.
- Work with management to provide support in various stages and areas of lending and processing as needed.
- Assist in managing a pipeline consisting of conventional FHA, VA, USDA, and NonQM loans.
- Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt.
Requirements
- High school diploma or GED.
- Strong/advanced computer abilities, including Microsoft Word, Microsoft Excel, and Microsoft Outlook.
- Knowledge of general banking regulations and procedures.
- Ability to deliver polite, educated, and professional customer service over the phone and in person.
- Ability to handle a variety of administrative tasks.
- Knowledge of lending terminology and the ability to speak with borrowers regarding lending requirements.
- Prior experience with client relationships and the ability to cultivate new relationships.
- Excellent communication (verbal and written) and customer service skills.
Nice-to-haves
- Encompass experience is a plus.
- Prefer 2 years' experience as a licensed Loan Officer or high volume processor.
Benefits
- Hourly pay of $20-$25 plus bonus.
