Loan Officer Assistant

M/I Homes - Austin, TX

Full-time - Entry Level

Austin, TX

11-50 employees

Construction of Buildings

About the position

M/I Homes has been a leader in the homebuilding industry for over 40 years, known for its commitment to quality and customer satisfaction. The company is seeking a Residential Mortgage Loan Officer Assistant for its builder financing subsidiary, M/I Financial, LLC, located in Austin, Texas. This role is essential in supporting loan officers by assisting with the completion of FHA, VA, and Conventional loan applications, preparing loans for automated approval, and submitting them to processing. The successful candidate will work closely with loan officers, builder sales representatives, and new home purchasers to facilitate the purchase transaction, ensuring a smooth and efficient process for all parties involved. The Loan Officer Assistant will be responsible for maintaining a small pipeline of loans, providing an excellent opportunity for growth for those aspiring to become successful loan officers. The position requires familiarity with origination and underwriting guidelines for various mortgage loans, including Conventional, FHA, VA, and Texas bond loan guidelines. The ideal candidate will possess strong communication skills, both verbal and written, to effectively interact with a diverse range of customers and stakeholders. This role is on-site, emphasizing the importance of teamwork and collaboration within the local loan operation, which encompasses origination, processing, underwriting, and closing. M/I Homes offers a steady work environment driven by new home purchase sales, with no refinances involved. The company provides a generous paid time off structure, flexible scheduling to accommodate customer needs, and a range of benefits including medical, vision, and dental insurance, as well as a 401(k) and profit-sharing plan. The position is designed for individuals who are committed to high levels of customer service and are eager to grow within the mortgage industry.

Responsibilities

• Assist loan officers in completing FHA, VA, and Conventional loan applications.
• Prepare loans for automated approval and submission to processing.
• Maintain a small pipeline of loans as needed.
• Work closely with loan officers, builder sales representatives, and new home purchasers to facilitate the purchase transaction.
• Contact customers to discuss loans, request documentation, and answer questions.
• Interpret AUS findings and determine necessary documentation based on those findings.
• Prequalify potential borrowers as needed.
• Maintain customer satisfaction and sales capture to meet goals.

Requirements

• Some college preferred.
• At least two years of current experience in a purchase-focused mortgage origination role.
• Familiarity with origination and underwriting guidelines for various mortgage loans.
• Active NMLS and Texas SML Mortgage Loan Originator License.
• Excellent verbal and written communication skills.
• Ability to elicit, interpret, analyze, and evaluate information relative to underwriting guidelines.
• Comfortable contacting customers by phone or email to discuss loans and request documentation.

Nice-to-haves

• Experience in a builder financing environment.
• Knowledge of Texas bond loan guidelines.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Paid parental leave.
• Traditional and Roth 401(k) options.
• Profit sharing plan.
• Employee stock purchase plan.
• Employee home purchase plan.