LOAN OFFICER - AUTO FINANCE

$35,942 - $35,942/Yr

Hankey Group External - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

About the position

Westlake Financial Services is seeking a dedicated and results-driven Loan Officer to join our Auto Finance team. The Loan Officer will play a critical role in the lending process, working closely with car dealerships and clients to assess and approve auto loans. This position involves evaluating loan applications, making informed lending decisions, and providing exceptional customer service to help clients achieve their vehicle financing needs.

Responsibilities

• Review and process auto loan applications, ensuring they meet company and regulatory requirements.
• Analyze applicants' financial backgrounds, credit histories, and other relevant information to assess risk and determine loan eligibility.
• Make loan approval or rejection decisions based on financial data, risk analysis, and company guidelines.
• Build and maintain strong relationships with car dealerships, providing guidance on Westlake Financial Services' loan products and criteria.
• Ensure all loan files comply with state and federal lending regulations, complete all necessary documentation, and update loan records accurately.
• Provide excellent customer service to clients by addressing inquiries, assisting with loan requirements, and offering financial guidance.
• Work closely with the sales team to maximize loan opportunities, support marketing initiatives, and promote our products to new and existing clients.
• Regularly report on loan performance, application volume, and approval/decline rates to provide insights and support business objectives.

Requirements

• 2-4 years of experience in loan origination or underwriting, preferably in auto finance or consumer lending.
• Bachelor's degree in finance, business, or a related field (preferred) or equivalent experience.
• Strong analytical skills with the ability to assess financial data and make sound lending decisions.
• Excellent communication skills, both verbal and written, to effectively interact with dealerships, clients, and internal teams.
• High level of attention to detail, ensuring accuracy in documentation and compliance with regulatory standards.
• Proficiency in financial software, loan origination systems, and Microsoft Office Suite (Excel, Word, Outlook).
• In-depth knowledge of auto finance lending practices, credit analysis, and risk assessment.
• Familiarity with state and federal regulations governing consumer lending.
• Understanding of credit scoring models and loan approval criteria.
• Strong customer service orientation with a commitment to client satisfaction.
• Ability to work independently, meet deadlines, and manage multiple tasks in a fast-paced environment.
• Results-oriented with a proactive approach to identifying opportunities for loan growth and process improvements.

Nice-to-haves

• Experience working with car dealerships and a network of automotive industry contacts.
• Knowledge of Westlake Financial Services' products and processes.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• Gym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts
• Dell Member Purchase Program
• UKG Wallet