Mission San Jose Mortgage - Redwood City, CA
posted 4 months ago
We are looking for a loan officer to evaluate, authorize approval or deny loan applications for individuals or businesses. In this role, you will act as a liaison between customers and our financial institution, assisting qualified applicants in acquiring loans in a timely manner. Your primary responsibility will be to evaluate creditworthiness by processing loan applications and documentation within specified limits. You will interview applicants to determine their financial eligibility and the feasibility of granting loans, ensuring that all applicable ratios and metrics are considered while setting up debt payment plans. Communication is key in this position, as you will need to interact with clients to request or provide information regarding their loan applications. You will justify your decisions, whether they are approvals or rejections, and report on them accordingly. Completing loan contracts and counseling clients on policies and restrictions will also be part of your duties. It is essential to maintain and update account records while assessing customer needs, exploring all options, and introducing different types of loans. Additionally, you will be responsible for developing referral networks, suggesting alternate channels, and cross-selling products and services to meet quotas. Building trust relationships, customer loyalty, and satisfaction throughout the underwriting process is crucial. You will operate in compliance with laws and regulations, adhering to lending compliance guidelines to ensure a smooth and ethical lending process.