Loan Operations Specialist II

Amerant - Miramar, FL

Full-time

Miramar, FL

About the position

The Loan Operations Specialist II at Amerant is a pivotal role responsible for overseeing the loan operations related to the posting of loan transactions for both new and renewed loans, as well as managing the outstanding loan portfolio to ensure data integrity. This position plays a critical role in maintaining compliance with SOX quality control standards, balancing general ledger accounts, and performing reconciliations, along with other post-closing activities. The specialist will be tasked with ensuring that all loan transactions are processed accurately and in a timely manner, which is essential for the overall efficiency of the loan operations department. In this role, the specialist will be responsible for the accurate balancing of loan general ledger accounts assigned to the Loan Operations Department. This includes reviewing reconciliations prepared by staff and monitoring the daily booking of new and renewed loans. The specialist will also review and approve daily-posted work to ensure that all transactions are balanced correctly. Additionally, the role requires monitoring interest rate changes and ensuring that all adjustable rate loans are serviced properly. The Loan Operations Specialist II will oversee the work within various loan origination systems, ensuring that loan transactions are processed accurately and that any backlog or issues are resolved promptly. The specialist will also be responsible for implementing projects that involve changes to loan operations applications, including Loan Origination Systems and Amerant CORE system. Furthermore, the specialist will prepare month-end reports for Loan Operations and monitor specialized loan products to ensure compliance with legal documentation. The position requires the ability to report, summarize, and extract information for presentation to examiners and auditors, as well as conducting self-audits to ensure adherence to processes and procedures. The specialist will also assist management in audits and monitor key performance indicators (KPIs) to maintain operational efficiency. Staying updated on federal regulations affecting loan operations is crucial, as is the ability to identify and recommend changes to mitigate risks associated with loan operations.

Responsibilities

• Responsible for the accurate balancing of loan general ledger accounts assigned to the Loan Operations Dept.
• Review reconcilements of general ledger accounts prepared by staff.
• Monitor that the daily new and renewed loans are being booked properly and timely.
• Review and approve daily-posted work (work-stations-balancing) for the new and renewed loans.
• Review interest rate changes performed and ensure that all adjustable rate loans are serviced properly.
• Monitor that daily maintenance and postings are being properly executed in order to maintain the integrity of the Loan Portfolio data.
• Oversee the work within the different loan origination systems on a daily basis, to ensure that loan transactions are being processed accurately and timely, that backlog of work, and problems are resolved accurately and timely.
• Responsible for the implementation of all projects that cover changes to certain Loan Operations applications: Loan Origination Systems, Exception Tracking, Loan Operations Document Imaging, and Amerant CORE system.
• Responsible for the preparation of some Loan Operations month end reports.
• Responsible for the ongoing servicing monitoring of specialized loan products and terms such as: SWAP, Syndication, Government guaranteed loans, loans with special loan terms.
• Report, summarize, assemble and extract information to present to examiners and auditors.
• Responsible for department self-audits, ensuring that all processes and procedures are being followed.
• Responsible for the quality and completion of the electronic file records being maintained (loan operations imaged files).
• Assists Management in audits (internal and external).
• Assist the Department in other activities as needed.
• Monitor and control all KPIs (Balance Score Card).
• Perform other duties as required.
• Work on special projects.
• Recommend to immediate supervisor, policies and procedures changes needed to maintain a streamlined and secured process.
• Stay abreast of changes to federal regulations that might directly affect the loan operations area.
• Identify, evaluate, monitor and make any recommendations deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.

Requirements

• Associates degree required, Bachelor's preferred, or 6 years of comparable experience in lieu of education.
• Minimum eight years of loan banking experience, with strong knowledge of all aspects of loan operations.
• Strong knowledge of loan documentation, loan regulations and loan processing/accounting.
• Bilingual (Spanish/English) preferable.
• PC Literate (Excel, Word and Power Point, Access) and ample knowledge of main frame systems requirements for loan operations.
• Experience in imaging systems and imaging processes.
• Query experience required.
• Strong analytical and report writing knowledge.
• General knowledge of IT infrastructure.