Tongass Federal Credit Union - Ketchikan, AK
posted 4 months ago
As a Loan Operations Specialist at Tongass Federal Credit Union, you will play a crucial role in the loan processing team. Your primary responsibility will be to interview loan applicants to gather necessary information and facilitate the loan application process. This involves ordering credit reports, processing loan documents, and answering any questions borrowers may have regarding their loans. You will assist with loan signings and ensure that all loan documents are complete and accurate before finalizing transactions. In addition to processing loans, you will be responsible for maintaining current files, which include essential documents such as insurance information, collateral pictures, and titles. Your role will also require you to handle phone inquiries and process various loan transactions efficiently. This position demands attention to detail and strong communication skills to ensure a smooth experience for our members throughout the loan process. The Loan Operations Specialist position is vital to the credit union's operations, as it directly impacts member satisfaction and the overall efficiency of the loan department. You will work closely with other team members to ensure that all loan applications are processed in a timely manner, adhering to the credit union's policies and procedures.