Loan Specialist

$41,000 - $41,000/Yr

Regional Finance Corp. of North Carolina - High Point, NC

Full-time - Entry Level

High Point, NC

About the position

The Loan Specialist position at Regional Finance involves providing exceptional customer service while assisting clients with their financial needs. The role focuses on processing loan applications, presenting loan solutions, and maintaining accurate cash management. This position is ideal for individuals who are passionate about helping others and thrive in a performance-driven environment.

Responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and present loan solutions to customers.
• Maintain office cash with accuracy and proper security.
• Grow account volume through effective customer solicitations.
• Minimize delinquent debt by contacting customers and collecting on past-due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with company policy.
• Transport money and deposits to and from the bank.
• Perform other duties as assigned by leadership.

Requirements

• High School Diploma or Equivalent.
• Prior customer service experience in a sales/retail or cash management environment.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver's License and access to a dependable automobile with liability insurance coverage.

Nice-to-haves

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Sales mentality.
• Ability to multi-task.
• High degree of integrity.
• Adaptable to an ever-changing environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance