Total Quality Lending - Carmel, IN

posted 2 months ago

Full-time - Entry Level
Carmel, IN
Credit Intermediation and Related Activities

About the position

The Loan Success Manager position within the Business Operations Mentorship Program at Total Quality Lending is designed for individuals eager to enter the real estate finance industry. This role emphasizes hands-on training and mentorship, focusing on developing skills in various aspects of real estate lending operations. The company seeks a dedicated individual who is willing to learn and grow within a supportive team environment, providing elite service to clients while mastering the intricacies of the lending process.

Responsibilities

  • Providing elite service to internal and external clients.
  • Learning investor guidelines, lending policies, and required documentation for different operations departments.
  • Developing strong computer skills, including Internet knowledge.
  • Managing multiple priorities while building rapport with internal and external clients.

Requirements

  • Bachelor's degree preferred.
  • Client service experience.
  • Work or life experience using complex logic and problem-solving skills.
  • Advanced computer experience with the ability to multitask on dual monitors.
  • Self-motivated with a strong work ethic and a positive attitude.

Nice-to-haves

  • Experience in sales.
  • Proficient in technology including Microsoft Office.
  • Ability to take feedback and be coached with a desire to improve.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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