Loan Support Analyst - Commercial Mortgage Backed Securities (CMBS) Servicing - Midland
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About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the PNC Midland footprint of Kansas City, Dallas, or Birmingham. As a Loan Support Analyst within PNC's Commercial Mortgage Backed Securities (CMBS) Servicing team, you will perform liaison activities between Midland and its borrowers. Primary responsibilities include responding to borrower requests, maintaining borrower information files, monitoring Midland's proprietary website, addressing incoming funds, collection activities, ACH setup and terminations, addressing upcoming maturities, and late charge waivers. In this role, you will apply specialty product knowledge to close or administer risk syndicated and/or commercial loan transactions. You may have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. You will review customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to deal structures and/or regulatory compliance requirements. It is essential to ensure the appropriate materials and documentation are available to customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions. You will also review transactions and related documents, including collateral and construction requirements, and support work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Additionally, you will review reports to identify exceptions, monitor quality and ensure compliance, and participate in risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be customer-focused, knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions. Managing risk is also a key component of this role, as you will be assessing and effectively managing all of the risks associated with your business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
