Loan Support Officer

$60,008 - $70,013/Yr

Cathay Bank - Los Angeles, CA

posted 4 months ago

Full-time - Mid Level
Los Angeles, CA
1-10 employees
Credit Intermediation and Related Activities

About the position

At Cathay Bank, we are committed to fostering a caring culture that supports the aspirations and success of our team members. As a Loan Support Officer, you will play a crucial role in our lending team by underwriting less complex new and renewed credits, modifications, and amendments. Your responsibilities will include supporting Loan Officers in customer service and loan processing, ensuring compliance with bank regulations, and preparing required disclosure information within designated time frames. You will also assist in monitoring and training assistant-level staff, contributing to the overall efficiency and effectiveness of our operations. In this position, you will be expected to provide quality customer service, follow up on outstanding items, and ensure that all processes adhere to the bank's regulatory and credit requirements. Your ability to manage loan funding and closing, as well as address complex loan issues, will be essential in maintaining the high standards of service that Cathay Bank is known for. We are looking for someone who is organized, detail-oriented, and capable of working effectively in a fast-paced, high-production environment. Your strong financial analysis and accounting skills will be vital in supporting our lending operations and helping our customers achieve their financial goals.

Responsibilities

  • Support lending team's customer service and loan processing
  • Underwrite less complex new and renewed credits, modifications, and amendments
  • Provide quality customer service and follow up on outstanding items
  • Prepare required disclosure information within designated time frames
  • Ensure compliance with Bank, regulatory and credit requirements
  • Assist with mentoring and training loan assistants

Requirements

  • College graduate with a major in accounting, finance, or business preferred
  • 3-4 years corporate commercial lending and banking experience
  • Good knowledge of lending regulations, loan funding/closing, and credit/underwriting practices
  • PC proficient
  • Good verbal and written communication skills
  • Bilingual (English/Mandarin or Cantonese) a plus
  • Organized and detail-oriented
  • Good knowledge of Bank's credit underwriting policies and approval process for assigned loans
  • Ability to manage loan funding/closing and complex loan issues
  • Ability to work effectively in a fast-paced, high production environment
  • Strong financial analysis and accounting skills

Benefits

  • Health savings account
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Vision insurance
  • Life insurance
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