Lobby Ambassador Lobby Ambassador

$44,720 - $44,720/Yr

Allied Universal - Irvine, CA

Full-time - Entry Level

Irvine, CA

Administrative and Support Services

About the position

As a Lobby Ambassador at Allied Universal, you will play a crucial role in providing exceptional customer service and ensuring the safety and security of clients in various industries. Your primary responsibility will be to assist tenants and guests, facilitating a positive experience during their entry and exit from the building while adhering to site-specific security protocols.

Responsibilities

• Provide customer service to clients by implementing safety and security procedures and site-specific policies.
• Respond to incidents and critical situations calmly and effectively.
• Conduct regular and random patrols around the business and perimeter.
• Operate the Access Control system to verify guest registration and check identification.
• Serve as the first point of contact for employees, tenants, and guests, ensuring a positive experience.

Requirements

• Must have at least 2 years of experience as a Lobby Ambassador or in a similar role.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Pass a background investigation and drug screening as a condition of employment.

Nice-to-haves

• Experience in customer service or security roles in commercial real estate, healthcare, or government sectors.

Benefits

• Health insurance coverage
• 401k retirement plan
• Employee discounts through perks program
• Ongoing paid training programs
• Career growth opportunities