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Allied Universal - Southfield, MI

posted about 2 months ago

Part-time - Entry Level
Southfield, MI
Administrative and Support Services

About the position

The Lobby Concierge position at Allied Universal® involves providing exceptional customer service and ensuring the safety and security of clients in various industries. This part-time role requires a professional demeanor and the ability to manage multiple tasks effectively while representing the company brand in a dynamic environment.

Responsibilities

  • Provide customer service to clients by implementing safety and security procedures and site-specific policies.
  • Respond to incidents and critical situations calmly and effectively.
  • Conduct regular and random patrols around the business and its perimeter.
  • Welcome employees, visitors, and guests to the campus.
  • Utilize the Visitor Management System (VMS) for a smooth check-in process.
  • Engage actively with each individual to provide excellent customer service.

Requirements

  • High school diploma or GED or 5 years of verifiable experience.
  • Valid Driver's License.
  • Guard Card certification or ability to obtain one upon employment.
  • Minimum of 1 year of experience in a corporate office setting.

Nice-to-haves

  • Ability to interact cordially and communicate with the public.
  • Ability to work effectively under high-stress situations.
  • Attention to detail and ability to prioritize and multitask.
  • Contributing positively as part of a team.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee assistance program
  • Employee discounts
  • Opportunities for advancement
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