Local Account Executive

XPO Logistics - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

5,001-10,000 employees

Truck Transportation

About the position

The Local Account Executive at XPO is responsible for driving sales increases through daily customer visits and supporting both local and national sales efforts. This role involves negotiating contracts, developing customer relationships, and collaborating with various internal teams to ensure customer satisfaction and effective administrative support.

Responsibilities

• Conduct daily face-to-face customer visits to drive sales increases and support local sales in national and strategic accounts.
• Grow share of wallet within existing customer base and gain share of wallet from new customers.
• Negotiate contracts and pricing with customers.
• Facilitate networking between Directors of Sales/Operations, Service Center Managers, and Supervisors with the customer.
• Work with Customer Support Specialists and other sales support staff to ensure effective administrative support and customer satisfaction.
• Develop relationships vertically and horizontally within customer organizations.
• Share market and sales status with local service center and describe future business opportunities.

Requirements

• Bachelor's degree
• 4 years of related work experience or equivalent military experience
• 1 year of direct business-to-business selling experience
• Experience with Microsoft Office (PowerPoint)
• Experience working with enterprise Customer Relationship Management (CRM) tools
• Available and flexible to work evenings and some weekends as needed.

Nice-to-haves

• 2 years of direct business-to-business selling experience
• Experience working with Salesforce.com
• Proven track record of success in sales and customer relations
• Competitive nature with a hunter mentality
• Excellent verbal and written communication skills
• Solid time management and organizational skills
• Ability to understand competitor strategies, products, and pricing patterns.

Benefits

• 401(k) matching
• Disability insurance
• Health insurance
• Paid holidays
• Paid time off
• Tuition reimbursement