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Local Hire (IT Specialist)
$40,560 - $40,560/Yr
FEMA - Columbia, SC
posted about 2 months ago
Full-time - Entry Level
Onsite - Columbia, SC
Food Services and Drinking Places
About the position
The Local Hire (IT Specialist) position at FEMA is a temporary role focused on providing technical support to end users during disaster response and recovery efforts in Columbia, SC. Local hires are essential in assisting their community by resolving hardware and software incidents, ensuring network connectivity, and supporting various emergency management functions. The term of employment is 120 days, with the possibility of extension based on the needs of the disaster.
Responsibilities
- Provide hands-on technical assistance to resolve hardware and software incidents.
- Create tests, labels, and run cables according to design plans.
- Update workstations based on operational requirements.
- Assist in establishing network connectivity.
- Perform initial setup and configuration of customer hardware and software.
- Analyze, investigate, and resolve assigned Help Desk tickets.
Requirements
- Experience installing, configuring, and troubleshooting LAN components such as routers, hubs, switches, and servers.
- Experience providing technical support by analyzing, investigating, and resolving Help Desk tickets.
- Must be a U.S. citizen.
- Must successfully pass a background investigation.
- High school diploma or GED required.
- Minimum age of eighteen years.
Benefits
- Health insurance for individual or family coverage with a 75% employer contribution.
- Dental and Vision Insurance.
- Flexible Spending Accounts.
- Ability to earn 4 hours of paid Sick Leave per pay period.
- Holiday pay.
- Worker's Compensation Benefits.
