LOCAL OFFICE ADMINISTRATIVE ASSISTANT

$32,405 - $51,686/Yr

State of Arkansas - Van Buren, AR

Full-time - Entry Level

Van Buren, AR

Executive, Legislative, and Other General Government Support

About the position

The Local Office Administrative Assistant plays a crucial role in supporting the operations of the Department of Human Services by performing a variety of clerical and administrative tasks. This position is essential for ensuring effective communication and workflow within the office, governed by state and federal laws. The assistant will utilize computer skills and excellent communication abilities to manage calls, correspondence, and data entry, contributing to the overall mission of serving the community.

Responsibilities

• Screens incoming calls, directs calls, and takes and transmits messages.
• Greets visitors and provides assistance.
• Receives, sorts, and distributes various mail and correspondence to appropriate personnel.
• Prepares external and internal outgoing mail and follows established procedures and postal requirements.
• Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality.
• Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provides routine data entry, keying in information into designated fields using various databases.
• Assists in ensuring the proper flow of paperwork exists within an assigned department.
• Answers written or oral inquiries of a routine nature.
• May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties.
• Performs other duties as assigned.

Requirements

• The formal education equivalent of a high school diploma.
• Three years of experience in a clerical or administrative field.
• Ability to perform data entry, typing, and word processing.
• Knowledge of computers and software applications.
• Knowledge of filing and recordkeeping procedures and statistics.
• Knowledge of customer service principles.

Nice-to-haves

• Experience with Microsoft Office Suite.
• Ability to lift up to 20 pounds.
• Ability to sit for extended periods of time.
• Clear enunciation and excellent verbal and written communication skills.

Benefits

• Pension plan
• Maternity leave
• Paid state holidays
• Compensated approved overtime