Wake Forest University - Winston-Salem, NC
posted 2 months ago
The Locksmith II position at Wake Forest University involves working under general supervision to perform a variety of tasks associated with the Campus Key Management Program. This role requires excellent customer service skills and encompasses the installation, repair, adjustment, and replacement of locks and other door closures, devices, and equipment. The locksmith will be responsible for the general and preventative maintenance of all locks, door hardware, and door closures, as well as assisting with the upkeep of the key control system, keying hierarchy, and key issuance and recovery. In this position, the locksmith will install, modify, and repair all locking systems and components, as well as doors and door hardware. They will provide general hardware services, including lock re-cores, duplicating and cutting keys, and picking locks. The locksmith is also responsible for ongoing preventative maintenance of all locking systems and related hardware, ensuring that all updates and verification procedures are documented meticulously to maintain the integrity of the key system. Additionally, the locksmith will assist in planning the hierarchy of key systems and follow established policies to maintain security and integrity. The role may require the locksmith to be designated as essential personnel, supporting business continuity during campus emergencies or disasters. This includes being subject to recall outside of normal schedules. The locksmith will also be expected to provide excellent service to both internal and external customers, report safety matters to supervisors, and adhere to all university and departmental policies and procedures. Overall, this position is crucial for maintaining the security and functionality of the university's locking systems, ensuring a safe environment for all campus users.