Log Management and Analytics - Solutions Engineer (Latam) remote

$165,000 - $185,000/Yr

Dynatrace - Miami, FL

Full-time - Mid Level

Miami, FL

Publishing Industries

About the position

As a Dynatrace Log Management and Analytics - Solutions Engineer, you will play a crucial role in supporting the sales team in Latam by providing technical expertise and executing demonstrations of Dynatrace's unique solutions. This position involves managing proof of concepts, building relationships with customers, and collaborating with various teams to enhance the customer experience and drive sales.

Responsibilities

• Evangelize Dynatrace's product offerings during international trade shows and key customer account meetings.
• Partner with sales representatives to identify new and incremental sales opportunities within existing accounts.
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation.
• Present Dynatrace's vision to C-suite executives of customers.
• Provide technical guidance during the Discovery, Solution Evaluation, and Solution Proposal stages of the sales cycle.
• Deliver on-stage demonstrations at marketing events and ensure key demonstrations are executed effectively.
• Gather and provide customer feedback to Product Management to improve market share.
• Build best practices and share knowledge within the team to enhance capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning and development opportunities.
• Create and modify Dynatrace template presentations to meet customer demands.

Requirements

• Bachelor's degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the log management and analytics space with tools such as Splunk, Elastic, or Sumo Logic.
• Must be tri or bilingual; English and Spanish or Portuguese.

Nice-to-haves

• Experience with query languages such as SQL, SPL, or KQL.
• Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices.
• Knowledge of cloud platforms, including AWS, Azure, or GCP.
• Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform.

Benefits

• Unlimited personal time off
• Employee stock purchase plan
• Medical/dental benefits
• Company matching 401(k) plan for retirement
• Competitive compensation
• Company-sponsored premium benefits