Logistic Operation Support

$62,400 - $62,400/Yr

MindSource Technology Talent - Hazleton, PA

posted 4 months ago

Full-time - Entry Level
Hazleton, PA
Administrative and Support Services

About the position

The Logistic Operation Support role at Mindsource, Inc. in Hazleton, PA, is a full-time contract position that focuses on enhancing the efficiency and effectiveness of logistics operations. The successful candidate will be responsible for creating and implementing improvement plans that align with the overall operational goals of the organization. This role requires collaboration with various teams, including HQ, RHQ, and site managers, to establish operational procedures for the verification of inbound and outbound shipments across multiple regions, including Hazleton, Bethel, and Groveland. In this position, the individual will monitor and report on the effectiveness of cycle counting and physical inventory processes, producing various reports and statistics on a daily, weekly, and monthly basis to brief team leaders. The candidate will also ensure that direct reports maintain standard operating procedure (SOP) training and review at least twice a year. Continuous improvement initiatives within warehouse operations, including distribution, return, and rebox functions, will be a key focus area. The role involves working closely with all levels of management to provide critical information regarding distribution metrics and KPI reporting. The candidate will analyze forecasts and productivity, prepare for peak season operations, and identify customer and market trends, requirements, and operational issues. Additionally, the individual will support the development and implementation of solutions to enhance operational performance and assist with warehouse operation set-up and project management. Other duties may be assigned as needed, making this a dynamic and multifaceted role.

Responsibilities

  • Create and implement improvement plans for the overall operation
  • Assist Team Leader's direction
  • Establish Operational Procedures for verification of inbound and outbound shipments in Hazleton, Bethel, Groveland, and other regions
  • Collaborate with HQ, RHQ, Team members, Site Managers
  • Monitor, test, root-cause finding and report daily, weekly, monthly, quarterly, yearly, the effectiveness of cycle counting and Physical Inventory
  • Produce various reports and statistics on a daily, weekly and monthly basis briefing team leaders
  • Ensure direct reports maintain SOP training and/or review at least twice a year
  • Initiate, develop and implement continuous warehouse improvements within distribution/return/rebox functions in Hazleton, Bethel, Groveland, and other regions
  • Work with all levels of Management as key information provider for Distribution metrics
  • Metric reporting for KPI's
  • Analyze forecasts, simulation, productivity
  • Prepare for Peak Season Operations
  • Identify customer/market trend, requirements & operation issues
  • Gather & Identify various operation status and performance
  • Support developing & implementing solutions to meet requirements, to solve issues and to improve operation performance
  • Support for warehouse operation set-up
  • Support for project management
  • Perform other duties assigned as needed

Requirements

  • Bachelor's Degree in Industrial Engineering/Business or Logistics from a four-year college or university
  • 3+ years of experience in Logistics
  • Strong written and verbal communication skills
  • Proficient in computer applications
  • Strong Microsoft Office applications (Excel + power query, PowerPoint, Word)
  • Excellent communication and interpersonal relation skills
  • Strong attention to detail
  • Ability to write reports with key points, 5w1h, rational by own research
  • Ability to multi-task with several key projects with customers
  • Excellent customer service skills and ability to engage and work directly with customers
  • Problem solver mindset, self-motivated and organized
  • Ability to handle high pressure and fast-paced operations
  • Strong work ethic
  • Standard clerical office practices and procedures especially as they relate to the function of this position
  • Ability to set up priorities and complete tasks
  • Ability to summarize data and information in precise documents

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
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