Logistics Account Manager

$39,000 - $52,000/Yr

Worldwide Integrated Supply Chain Solutions - Urbandale, IA

Full-time - Entry Level

Onsite - Urbandale, IA

Professional, Scientific, and Technical Services

About the position

Worldwide Logistics is one of the fastest growing third-party logistics (3PL) companies in the country, operating with reinforced core values and a commitment to excellence. We take pride in the relationships we build within the transportation industry, both on and offsite, leveraging our unique ability to partner with others. Our innovative and progressive culture fosters career growth and financial rewards, making it an exciting place to work. Since our inception in 1999, we have experienced exponential growth, culminating in the completion of our brand new 76,000 square foot headquarters in 2023. This modern facility is designed with employee comfort in mind, featuring a café, collaborative areas, food markets, a large outdoor patio, and a scenic walking path around a serene pond. At Worldwide Logistics, we are passionate about continuous improvement and are on the lookout for individuals who are innovative, proactive, motivated, and coachable. We value the ability to embrace challenges, grow through change, and encourage creativity to stay ahead of the ever-evolving market variables. As a Logistics Account Manager, you will play a crucial role in maintaining and building relationships with our customers and carriers, ensuring that we meet their logistics needs effectively and efficiently.

Responsibilities

• Build and maintain relationships with customers and carriers via phone
• Match customer freight with carriers from our database and continue carrier development
• Negotiate reasonable rates with carriers
• Set up appointments for carriers to pick up and drop off freight
• Track inbound and outbound freight to ensure on-time delivery
• Resolve any freight delivery issues

Requirements

• High school diploma or equivalent; Bachelor's degree in Business or related field preferred
• Minimum 1 year customer service experience; outbound phone experience preferred
• Computer literate, including Microsoft Office Suite
• Desire to learn and positive attitude
• Quality-driven and results-oriented
• Ability to negotiate
• Ability to build business relationships
• Excellent communication skills, both written and oral
• Good attendance record

Benefits

• Brand new HQ building in Urbandale off I-80/35
• Opportunities for career advancement
• Catered lunches and weekly food trucks
• Monthly Employee Appreciation Day
• Company Swag
• Employee Clubs i.e., Gardening, Art, Book, Dungeons and Dragons, etc.
• Bags Tournaments (Future outdoor recreation coming soon)
• Community Involvement
• Casual dress
• PTO Plan
• Full suite of benefits including health (HDHP with HSA), dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary ID Theft plan
• Access to cutting-edge technology
• A collaborative and supportive team culture
• A company where your ideas are valued