logistics coordinator

$30,888 - $31,200/Yr

Randstad - Peachtree City, GA

Full-time - Entry Level

Onsite - Peachtree City, GA

Administrative and Support Services

About the position

The Logistics Coordinator position at Randstad in Peachtree City, Georgia, is a temp-to-perm role focused on supporting customers in the manufacturing industry. The coordinator will engage with clients to address inquiries, maintain product knowledge, and track shipments, ensuring customer satisfaction and effective communication.

Responsibilities

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they're still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client's or customer's questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service
• Working with a team of CSRs and other departments to find appropriate solutions

Requirements

• 2 years of experience in customer service
• 2 years of experience with MS Office
• 2 years of experience in data entry
• 1 year of experience in manufacturing customer service (preferred)
• 2 years of experience with ERP systems (preferred)

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution