Logistics Manager

$70,000 - $90,000/Yr

Gentle Monster - Anaheim, CA

Full-time

Anaheim, CA

Administrative and Support Services

About the position

The Logistics Manager at Gentle Monster is responsible for overseeing and optimizing the end-to-end supply chain operations. This role involves managing logistics operations in collaboration with third-party logistics (3PL) providers, ensuring efficient movement of goods from suppliers to customers, and maintaining high service levels while optimizing costs.

Responsibilities

• Develop and implement strategies to improve the efficiency of the end-to-end supply chain, including inventory management, distribution, and logistics.
• Oversee all aspects of warehouse and fulfillment operations, including receiving, storing, and shipping products to ensure timely and accurate order processing.
• Monitor and improve order picking, packing, and shipping processes to optimize efficiency.
• Collaborate with the logistics team and 3PL providers to ensure on-time delivery to customers.
• Act as the primary point of contact with 3PL companies, ensuring smooth communication and coordination of shipping and delivery operations.
• Monitor the performance of 3PL partners to ensure service level agreements are met and resolve issues related to delays, costs, or service quality.
• Manage the 3PL budget, tracking expenses and ensuring alignment with financial goals while identifying cost-saving opportunities.
• Collaborate with Finance to forecast shipping costs and evaluate 3PL invoices for accuracy.
• Continuously assess 3PL performance and pricing structures, negotiating favorable rates and contracts to optimize efficiency and reduce operational costs.
• Manage supply chain activities across international markets, particularly in Canada, ensuring compliance with local regulations, customs requirements, and effective management of cross-border shipments.
• Work closely with the 3PL provider to manage inventory levels, track stock movements, and ensure accurate documentation.
• Cultivate strong relationships with domestic and international suppliers and vendors, ensuring timely and cost-effective procurement of goods and services.
• Manage and mentor a team of supply chain professionals, providing guidance and fostering a culture of continuous improvement.
• Proactively identify potential risks in the supply chain and implement mitigation strategies to minimize disruptions, particularly in overseas and cross-border logistics.
• Ensure all shipments, especially international ones, comply with regulatory standards and maintain proper documentation for customs clearance and other legal requirements.
• Track key performance indicators (KPIs) for fulfillment and compliance, including order accuracy, shipping times, and quality metrics.
• Provide regular updates to senior management on warehouse performance, 3PL interactions, and compliance status.

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 5+ years of experience in logistics management, with a focus on working with third-party logistics providers.
• Strong understanding of logistics and distribution processes, particularly in a 3PL environment.
• Proficiency in warehouse management systems (WMS) and ERP software.
• Strong analytical and problem-solving skills, with the ability to optimize logistics processes.
• Strong leadership and strategic planning skills.
• Exceptional communication and interpersonal abilities.
• Familiarity with industry regulations, safety compliance, and quality control standards.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance