Logistics Operations Associate II, RTS (M-F 12pm 8:30pm)

$49,046 - $64,979/Yr

Niagara Bottling - Diamond Bar, CA

Full-time - Entry Level

Diamond Bar, CA

Beverage and Tobacco Product Manufacturing

About the position

The Logistics Operations Associate II at Niagara is responsible for managing logistics activities within designated geographic Supply Chain regions. This role focuses on coordinating shipments, resolving issues, and ensuring effective communication between various stakeholders, including plants, 3PLs, and customer service teams. The position requires a proactive approach to problem-solving and the ability to build strong relationships with key parties involved in the logistics process.

Responsibilities

• Daily communication/coordination with plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and solutions
• Dock Schedule Appointment Management of all Niagara facilities in the region
• Execution of RMAs end to end including claims being filed
• Troubleshooting system issues impacting orders that need to ship
• Managing general exception management and issue resolution
• Escalation to leadership team when appropriate
• Providing overflow support to Execution Support team as needed
• Coordinating Carrier Pick-Up Appointment changes
• Managing Order/Shipment Source Location changes and coordination
• Tracking critically identified shipments and providing truck status to customer service representatives
• Building and maintaining relationships with key relevant parties for designated region
• Collaborating with cross-functional supply chain team to resolve issues and provide logistics-related solutions
• Working with Logistics Operations Supervisor to develop processes and standards for communication
• Reporting on regional team metrics
• Maintaining critical job relevant SOPs
• Identifying and developing solutions for improvements in process and communication between departments
• Training and providing support for new employees

Requirements

• 2 Years - Experience in Field or similar manufacturing environment
• 2 Years - Experience in Position
• 0 Years - Experience managing people/projects
• High School Diploma

Nice-to-haves

• 4 Years - Experience in Field or similar manufacturing environment
• 4 Years - Experience working in Position
• 2 Years - Experience managing people/projects
• Bachelor's Degree in Business, related field, or equivalent work experience

Benefits

• Competitive compensation
• Health insurance
• Retirement options
• Educational reimbursements
• Ongoing training courses
• Career advancement opportunities