Ryder - Norwood, MA
posted 3 months ago
The Operations Coordinator plays a crucial role in overseeing all client and driver activities within Ryder's Supply Chain Solutions division. This position is based in Norwood, MA, and is essential for ensuring smooth communication and operations between customers and drivers. The Operations Coordinator is responsible for managing the logistics of equipment pick-up and delivery, ensuring that all necessary documentation is in order, and addressing any issues that may arise during the process. This role requires a proactive approach to scheduling, communication, and problem-solving, making it vital for the success of Ryder's operations. In this position, the Operations Coordinator will schedule deliveries and pickups with customers, ensuring that all freight details are communicated effectively to drivers. They will monitor driver performance and location on routes, promptly notifying customers of any potential delays or issues. The Coordinator will also prepare dispatch documents, generate freight bills and invoices, and maintain accurate records of dispatched calls and driver routes. Additionally, they will assist in training new drivers and ensure that all daily driver paperwork is accurate and inputted correctly. The Operations Coordinator will work closely with supervisors and customers to resolve any problems or requests for services or equipment. This role requires strong organizational skills, the ability to build professional relationships, and effective communication skills, both verbal and written. The ideal candidate will have a background in operations, logistics, or transportation, and will be proficient in Microsoft Office tools. This position offers a unique opportunity to work within a Fortune 500 company, providing diverse experiences and advancement opportunities in the supply chain industry.