Logistics Operations Coordinator

$49,920 - $52,000/Yr

Maersk - Oakdale, PA

Full-time - Entry Level

Oakdale, PA

Support Activities for Transportation

About the position

The Logistics Operations Coordinator at Maersk is responsible for managing the scheduling of drivers for deliveries and pickups, serving as a liaison between customers, drivers, and management. This role is crucial in ensuring efficient logistics operations within the Last Mile Facility in Oakdale, PA, focusing on communication, planning, and problem-solving to maintain a smooth supply chain process.

Responsibilities

• Schedule drivers for freight delivery and collection of shipments and packages.
• Communicate with customers and vendors regarding freight details, pickup and drop-off times, and special requests.
• Plan predetermined routes for drivers and identify traffic issues, creating corrective action plans as needed.
• Prepare dispatch documents for management and maintain records of dispatch calls, driver routes, and delivery times.
• Monitor truck repairs and maintenance schedules, logging vendor complaints or concerns.
• Answer phone calls from vendors, customers, and management, providing assistance as needed.

Requirements

• Proficient in Microsoft Excel.
• Strong customer service skills.
• Ability to communicate effectively in English.
• Mid-level experience in logistics or dispatching.
• High school diploma or GED required.
• Excellent time management skills.
• Strong understanding of local and state traffic laws and regulations.
• Ability to prioritize and multitask effectively.

Nice-to-haves

• Experience in logistics or supply chain management.
• Familiarity with dispatching software and technologies.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance
• Referral program
• Retirement plan