Logistics Operations Specialist

$113,000 - $163,000/Yr

Meta - Salt Lake City, UT

posted 4 months ago

Full-time - Mid Level
Salt Lake City, UT
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About the position

Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This individual will play a crucial role in supporting the Site Logistics Operations Lead by developing and implementing consistent processes while overseeing third-party logistics teams at their assigned data center. The position demands strong communication skills, collaboration, and prioritization abilities, along with a natural inclination towards process analysis and optimization. A solid understanding of logistics processes and systems, coupled with experience in data analysis and logistics operations, is essential for success in this role. The Logistics Operations Specialist will oversee logistics operations at the assigned data center site, ensuring that all operations are performed in accordance with the IBOS 4S standards, which include Safety, Security, SOX compliance, and Stakeholder engagement. This role requires proactive monitoring of site logistics operations to identify gaps and create remediation plans as necessary. The Specialist will plan and coordinate with the third-party logistics provider lead to ensure that site logistics requirements are met or exceeded, working closely to develop logistics support plans that encompass inventory accuracy, movement and distribution, server rack movements, shipping and receiving, and other necessary processes. In addition, the Specialist will be responsible for identifying operational gaps and presenting solutions to standardize operations across Meta's data center sites. This includes developing, refining, and maintaining documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers. Building and supporting cross-functional relationships with internal partners is vital to drive effective communication channels that support operations management. The Specialist will also help produce monthly audits of compliance to ensure adherence to all inventory controls and support financial reporting requirements at month, quarter, and year-end. The role involves driving the inventory reconciliation process to identify risks, manage obsolescence, and correct errors impacting inventory movement. The Specialist will also identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations, raising visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes. Collaboration with field leads, vendors, and contract labor to develop and execute action plans for implementing new processes is also a key responsibility. The Specialist will monitor metrics that highlight performance and trends within the data center field and warehouse operations, supporting the execution of Sarbanes-Oxley requirements, analyzing discrepancies, and assisting teams in developing root cause corrective actions and trend improvements. Finally, the Specialist will help define and manage ongoing KPIs to measure process compliance and logistics operations performance, partnering in developing shared solutions when inconsistencies are identified.

Responsibilities

  • Oversee logistics operations at assigned data center site to ensure operations are performed within the IBOS 4S standards (Safety, Security, SOX compliance, Stakeholders).
  • Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed.
  • Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded.
  • Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed.
  • Identify gaps in operations and present solutions to standardize operations across Meta data center sites.
  • Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers.
  • Build and support cross-functional relationships with internal partners to drive effective communication channels supporting operations management.
  • Help produce monthly audits of compliance to ensure meeting all inventory controls.
  • Support month/quarter and year end requirement to ensure appropriate financial reporting.
  • Enable and support IBOS leaders to understand business requirements, implement new processes and contribute to ongoing process improvements.
  • Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement.
  • Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations.
  • Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes.
  • Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes.
  • Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies.
  • Monitor metrics highlighting performance and trends within the data center field and warehouse operations.
  • Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements.
  • Help define and manage ongoing KPIs to measure process compliance and logistics operations performance.
  • Partner in developing shared solutions when inconsistencies are identified.

Requirements

  • Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience.
  • 5+ years logistics experience overseeing operations, team performance, and SLA adherence.
  • Experience working independently, prioritizing, and managing one's time.
  • Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools.
  • Communication, problem solving, and interpersonal experience.

Nice-to-haves

  • Experience in a data center environment.
  • Experience in business analysis/program management.
  • Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting).
  • Experience in cross-functional projects across multiple teams.
  • Knowledge in Supply Chain process from Procure-to-Pay.
  • Knowledge with Supply Chain and Inventory management models.

Benefits

  • Competitive salary ranging from $113,000 to $163,000 per year.
  • Bonus opportunities.
  • Equity options.
  • Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
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