Logistics Process Improvement Engineer

$50,000 - $55,000/Yr

Ryder - Spring Hill, TN

Full-time - Entry Level

Spring Hill, TN

251-500 employees

Rental and Leasing Services

About the position

The Logistics Specialist position at Ryder is designed for individuals who are eager to provide essential supply chain support to our global industry and regional business teams. This role is pivotal in ensuring that our operations run smoothly and efficiently, particularly in the context of logistics and supply chain management. The successful candidate will be responsible for end-user facing phone support, addressing inquiries from drivers and staff, and resolving questions related to hours-of-service issues to ensure compliance with federal regulations. This position also involves some light-duty audit and analytic work, which includes making outbound calls to address any detected issues. In addition to these responsibilities, the Logistics Specialist will play a crucial role in the sales process by collaborating with sales and operations teams to develop concepts and implement their designs. The position requires a strong focus on continuous improvement, where the specialist will provide proposal support, gather and analyze data, and acquire product knowledge. The role adheres to established process methodologies and involves the design and engineering of supply chain services, including network analysis, transportation, distribution management, and process management. At Ryder, we pride ourselves on being an industry leader in logistics, and we offer our employees diverse experiences and advancement opportunities. We are committed to fostering a supportive work environment where our team members can thrive and contribute to the success of our clients, which include Fortune 500 companies and innovative startups.

Responsibilities

• Provide end-user facing phone support to drivers and staff.
• Resolve questions and respond to hours-of-service issues to ensure compliance with federal regulations.
• Perform basic analytic work and make outbound calls to address detected issues.
• Collaborate with sales and operations to develop concepts and implement designs.
• Assist operations management with continuous improvement initiatives.
• Provide proposal support, data gathering, and analysis.
• Acquire product knowledge relevant to supply chain services.
• Engage in the design and engineering of supply chain services, including network analysis and transportation management.

Requirements

• Bachelor's degree in Industrial Engineering or Business required.
• One (1) year or more of industry-related experience required.
• Strong verbal and written communication skills.
• Ability to listen, write, and speak effectively.
• Demonstrated analytical skills and problem-solving abilities.
• Ability to perform data gathering and analysis.
• Capability to create and maintain professional relationships within all levels of the organization.
• Flexibility to operate independently and as part of a team.
• Highly organized with excellent time management skills.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts on tools, cars, appliances, travel, and more
• All major holidays paid
• Paid time off within the first year
• Up to 12 weeks paid maternity leave