Logistics Sales Support

$35,360 - $35,360/Yr

Fitzmark - Buffalo, NY

Full-time - Entry Level

Buffalo, NY

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Logistics Sales Support position at FitzMark involves providing essential support to the Sales Support team by managing shipment documentation, scheduling appointments, and ensuring timely communication with customers. This role is crucial for maintaining operational efficiency and customer satisfaction in a fast-paced logistics environment.

Responsibilities

• Building shipments in the computer system using documentation provided by the customer
• Scheduling appointments for those shipments via phone, email, and internet websites
• Building and scheduling approximately 50-60 orders per day
• Assisting with updating the customer when they ask for order updates
• Assisting with weekly spreadsheets to confirm details of the orders that have already been picked up
• Working with the Business Development and the Sales Support teams to ensure that orders are built and scheduled correctly and in a timely fashion

Requirements

• High School Diploma required
• Bachelor's Degree preferred
• 1-2 years of data entry experience preferred
• Mastery of attention to detail
• Mastery of multi-tasking
• Comfortable using computer programs including the internet
• Above average typing level of at least 55 words per minute
• Superior organizational skills and time management
• Ability to remain calm under pressure
• Comfortable in a fast pace environment where no two days are the same

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Loan assistance
• Paid Industry Training
• Comprehensive Benefits Package (Medical, Vision, Dental)
• Company Provided Life Insurance + Optional Additional Policy
• 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
• Employee Assistance Program (EAP)
• Health and Wellness Program
• Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
• Free Onsite Parking
• Casual Dress Code