Specialists, Logistics (LTL)
About The Position
RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology, a massive network, and a commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. This role manages daily operations for dedicated LTL accounts, coordinating and tracking shipments, handling freight classification and pricing, and building relationships with carriers and customer contacts. The goal is to ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, and maintaining a high level of service.
Requirements
- Manage daily operations for our dedicated LTL accounts
- Coordinate and track shipments
- Handle freight classification and pricing for quotes
- Build relationships with carriers and customer contacts
- Ensure profitability by selecting optimal carriers and service levels
- Resolve shipment issues
- Uphold our high level of service
Responsibilities
- Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
- Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
- Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
- Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
- Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
- Develop strong working relationships with customer contacts and facilities.
- Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
- Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.
Benefits
- Competitive pay
- Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days
- Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO
- up to 40 hours bereavement leave
- up to 16 hours volunteer time
- jury duty
- at least 2 weeks family bonding leave
- up to 40 hours prenatal care leave
- 401(k) retirement plan with up to 5% company match
- Health insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance
- Short and long-term disability insurance
- Accidental death and personal loss insurance
- Business travel insurance
- Legal services insurance
- ID theft insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Adoption assistance
- Health Savings Account
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Commuter Spending Account
- Health Reimbursement Arrangement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
