Beemac Logistics - Beaver, PA
posted 5 months ago
The Training Manager will be an integral part of the Beemac Logistics team. This role will work to map out current client opportunities and identify opportunities for further account penetration and growth, while simultaneously training new sales hires on this process. They will be expected to lead the customer maintenance and organic growth of existing clients as well as be at the frontlines of leading training sessions each month. The ideal candidate will have previous experience in a customer-facing freight broker role. In this position, the Training Manager will collaborate closely with operations to ensure that customer shipments are being picked up and delivered within agreed timeframes. They will be responsible for mapping current and future business development and growth opportunities, as well as prospect contacts in the CRM. Meeting or exceeding monthly goals and enforcing set company KPIs on a daily and weekly basis will be a key responsibility. The Training Manager will also conduct client-facing presentations and reports to support the customer engagement process, working with management to improve the sales training process. Leading training sessions regarding prospecting and lead generation, starting and managing customer relationships, overcoming objections, etc., will be part of the monthly schedule. The Training Manager will remotely teach new employees nationally and internationally, prepare educational material such as tutorials, videos, and presentations, and actively assist in the growth and development of Beemac University. Keeping training programs vibrant and entertaining to engage employees and trainees is essential, as is providing online and conference call training sessions for offsite employees.