Long Term Care Ombudsman Program-QC Analyst
$38,000 - $80,000/Yr
ManpowerGroup - Pensacola, FL
posted 18 days ago
Full-time
Onsite - Pensacola, FL
Administrative and Support Services
About the position
The QC Analyst position within the Long Term Care Ombudsman Program involves supporting the Ombudsman team by managing communication, data entry, and documentation related to complaints and assessments in long-term care facilities. The role is crucial for ensuring the quality of care and compliance within these facilities.
Responsibilities
- Answer phones and maintain a detailed phone log.
- Enter complaint, case, and assessment information into a web-based documentation system.
- Track incoming reports and information such as Adult Protective Services reports, nursing home discharges, and transfers.
- Assist the District Ombudsman Manager (DOM) in preparing for and arranging monthly ombudsman district council meetings.
- Conduct on-site assessments of facilities.
Requirements
- Strong communication skills.
- Attention to detail.
- Proficient in data entry.
- Ability to manage multiple tasks effectively.
