Looking for a female call support for the web/mobile design projects

$124,800 - $124,800/Yr

Unclassified - Tooele, UT

Full-time

Tooele, UT

About the position

We are seeking a female call support specialist to assist with our web and mobile design projects. This role primarily involves conducting interview calls with clients to gather their requirements and feedback. The ideal candidate will have excellent communication skills, as the ability to effectively convey information and engage with clients is crucial for this position. While technical skills are not a primary requirement, a basic understanding of web and mobile design concepts may be beneficial. The position is flexible and can be performed remotely, although candidates located in Utah or within the Mountain Standard Time (MST) zone are preferred. The compensation for this role is set at an hourly rate of $60, reflecting the importance of the communication skills required for successful client interactions. This role is an excellent opportunity for individuals who enjoy working in a supportive capacity and have a passion for helping clients articulate their needs in the design process.

Responsibilities

• Conduct interview calls with clients to gather project requirements.
• Provide support and clarification to clients regarding web and mobile design projects.
• Maintain clear and effective communication with clients throughout the project lifecycle.
• Document client feedback and relay it to the design team for implementation.

Requirements

• Excellent verbal communication skills.
• Ability to engage with clients and understand their needs.
• Basic understanding of web and mobile design concepts is a plus.

Nice-to-haves

• Experience in customer support or client-facing roles.
• Familiarity with project management tools.