About the position
The Loss Prevention Associate plays a crucial role in supporting the Loss Prevention activities within the Distribution Center. This position is responsible for assisting in the protection of all Kohl's assets, which include physical assets such as the facility, machinery, and property, as well as human assets, which encompass Kohl's associates and visitors, and profit assets, which refer to merchandise. The associate will work closely with the Distribution Center Loss Prevention Assistant Supervisors and Facilities Management to ensure that physical security policies and procedures are adhered to within the Distribution Center. Key duties include reporting any incidents of associate theft or safety violations to the appropriate supervisory personnel, participating in internal theft investigations when instructed, and monitoring compliance with all safety policies and procedures. The associate will also be involved in conducting Loss Prevention Audits to measure accuracy and will be responsible for reporting any production fraud or shortcuts taken by associates. The role requires the ability to learn and demonstrate proficiency in all processes of the Distribution Center, as well as monitoring associates through both physical observation and CCTV to ensure compliance with processing guidelines. In addition to these responsibilities, the Loss Prevention Associate will be tasked with data entry of all audit results and other assigned information, performing Gatehouse operations, and assisting with store inquiries. The position may also involve special projects and other duties as assigned, making it essential for the associate to be adaptable and willing to take on various tasks as needed.
Responsibilities
- Assists in the protection of all Kohl's assets, including physical, human, and profit assets.
- Partners with Distribution Center Loss Prevention Assistant Supervisors and Facilities Management to monitor physical security policies and procedures.
- Reports incidents of associate theft or safety violations to the Distribution Center Loss Prevention Assistant Supervisor.
- Participates in internal theft investigations in adherence to Kohl's guidelines when instructed.
- Monitors all Kohl's Department Stores/Distribution Center Safety Policies and Procedures and participates in the Safety Committee.
- Performs Distribution Center Loss Prevention Audits to measure accuracy.
- Reports production fraud or shortcuts by associates to the Distribution Center Loss Prevention Assistant Supervisor.
- Monitors associates via the floor and CCTV to ensure compliance with processing guidelines.
- Conducts data entry of all audit results and assigned information.
- Performs all Gatehouse operations and data entry as described in the Loss Prevention Manual.
- Assists in store inquiries and participates in special projects and other duties as assigned.
Requirements
- Adherence to Kohl's Ethical Standards.
- Ability to communicate in a professional manner and maintain confidentiality.
- Ability to be multi-functional and demonstrate good judgment, problem-solving, and organizational skills.
- Ability to follow instructions and take directions effectively.
- Ability to work with minimal or no supervision.
- Ability to perform tasks consistently and accurately.
- Must be available to work all shifts, weekends, and holidays.
- Basic math, computer operations, reading skills, legible handwriting, and good verbal and written communication skills are required.
- High School Diploma or equivalent and/or previous Distribution Center, Law Enforcement, and/or Store Loss Prevention experience.
Nice-to-haves
- Auditing experience.
- Working knowledge of software programs such as Word, Excel, PowerPoint, Access, and PeopleSoft.
