Loss Prevention Associate

$38,064 - $45,760/Yr

Michaels - Tracy, CA

Full-time - Entry Level

Tracy, CA

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Loss Prevention Associate at Michaels is responsible for protecting the company's assets by enforcing safety policies and procedures, managing security protocols, and ensuring the safety of personnel within the facility. This role involves monitoring traffic, conducting audits, responding to emergencies, and maintaining security systems, all while supporting the After Hours program and adhering to confidentiality and safety standards.

Responsibilities

• Perform scheduled and ongoing tasks to protect Michaels' assets by maintaining safety policies and procedures.
• Control inbound and outbound trailer and automobile traffic.
• Ensure proper documentation and load bars/straps are installed before trailers/deliveries enter or leave the facility.
• Maintain and manage card access and badge systems, as well as building key control and equipment key systems.
• Perform end of shift bag checks.
• Investigate incidents and accidents, documenting them in incident/accident reports.
• Conduct various audits and tasks regarding safety and security of the facility and personnel.
• Maintain the department's code of conduct and confidentiality while adhering to safety policies and procedures.
• Support the After Hours program by receiving calls on trailer deliveries and communicating with retail stores about delivery issues.
• Respond to medical and other emergencies, providing first aid or assistance as needed.
• Monitor fire, intrusion, and access control systems, notifying appropriate individuals when alarms are received.
• Regularly maintain CCTV systems and cameras.
• Maintain safety awareness programs and resolve safety concerns reported by team members.
• Assist in safety orientations for new team members.
• Perform other related duties as assigned by the LP Manager or LP Operations Coordinator.

Requirements

• High school diploma or equivalent preferred; additional related training/certification is a plus.
• 1+ years of related experience preferred, providing support to an organization of similar scope and complexity.
• Computer proficiency, including Microsoft Office suite and the ability to learn other related systems.
• Effective verbal and written communication skills.
• Strong phone communication skills are essential.
• General understanding of the Distribution Center workflow and familiarity with building layout.
• Effective organizational skills and ability to multi-task.
• Ability to adjust well to varying pace of work and stay focused at all times.
• Flexibility to work overtime before and after shifts as needed.

Nice-to-haves

• Experience in loss prevention or security roles.
• Knowledge of safety and security protocols in a distribution center environment.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance