Loss Prevention Specialist

Amazon - Auburndale, FL

Full-time

Auburndale, FL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Loss Prevention Specialist (LPS) at Amazon is a crucial hourly associate role focused on overseeing security services and protecting assets within a designated facility. The LPS is responsible for leading investigations related to theft, fraud, and workplace violence, while also supporting operational teams and ensuring compliance with security policies. This position requires effective communication and collaboration with various internal and external stakeholders to enhance security measures and mitigate risks.

Responsibilities

• Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
• Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
• Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
• Serve as department's liaison and security/crisis management subject matter expert for site leadership
• Analyze data, conduct audits, and identify trends to create actionable plans to mitigate risk
• Maintain confidentiality in matters involving security and/or personnel issues in the workplace
• Effectively partner with internal customers in evaluating current and future security services, processes, and initiatives
• Develop strategies for alarm reduction and conduct system diagnostics for problematic devices
• Accurately communicate verbally and in written form to a broad customer base
• Train and orient new Associates in LP culture
• Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
• Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control, and record keeping
• Promote and execute security best practices
• Audit physical security infrastructure and ensure functionality of all systems
• Work weekends and/or overnight shifts as necessary
• Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs.

Requirements

• High school or equivalent diploma
• 1+ years of experience in security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance, or a bachelor's degree in a related field
• Experience with MS Office Professional Suite, including Microsoft Excel for data manipulation and analysis
• Workplace Violence and/or Business Continuity experience
• Analytical experience in performance-based, action and results-oriented settings

Nice-to-haves

• Demonstrated ability to work independently with off-site supervision
• Demonstrated ability to engage with others at all levels
• Strong oral and written communication skills
• Comfortable working in a fast-paced and multi-tasking environment
• 1+ year of leadership or management experience
• Professional credentials in Loss Prevention, such as Wicklander and Zulawski certification
• Experience with warehouse or distribution center services
• Experience conducting internal or external interviews
• Familiarity with Lean Six Sigma concepts and certification
• Strong familiarity with databases such as SQL, MYSQL, Access, Exception-Based Reporting