About the position
The Lot Attendant is responsible for ensuring a positive customer experience by providing courteous service and maintaining safety standards. This role emphasizes exceptional guest interactions and contributes to a welcoming environment.
Responsibilities
- Complete customer interactions in a pleasant and courteous manner.
- Deliver exceptional customer service to enhance guest experiences.
- Contribute to a safe environment for all guests and employees according to company guidelines.
- Maintain a ready-to-serve posture that is welcoming to guests.
- Make eye contact and smile to acknowledge guests.
- Prioritize assisting guests before attending to other tasks.
- Work efficiently to assist guests without rushing.
- Use preferred word choices while communicating with guests.
Requirements
- Strong customer service skills.
- Ability to maintain a welcoming demeanor.
- Understanding of safety guidelines and procedures.
Nice-to-haves
- Experience in a customer-facing role.
- Familiarity with hospitality or service industry standards.
