Low Voltage/Data Center Technician

$62,400 - $72,800/Yr

Integrated Electrical Systems Communications - Santa Clara, CA

Full-time - Entry Level

Santa Clara, CA

5,001-10,000 employees

Specialty Trade Contractors

About the position

The Low Voltage/Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. This role involves driving data center best practices and industry standards into working processes and procedures, ensuring a safe and secure operating environment, and providing technical support for hardware installations and maintenance within the data center.

Responsibilities

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
• Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times
• Ensure all media storage devices are properly logged, secured and documented to ensure compliance with retention practices
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required
• Provide vendor and security escorts as needed
• Support standard and emergency operating procedures for data center
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.

Requirements

• 2+ years working in data centers, operations or related technical field
• General knowledge of server/network equipment and software support configurations
• Basic understanding of AC/DC power principles, data center power distribution and data center best practices
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
• Must be proficient with Microsoft Office (Word, Excel)
• Must meet Company minimum driving standards

Nice-to-haves

• Any server, OS, Network or data center certifications are a plus

Benefits

• Competitive hourly wage of $30 - $35
• Opportunities for professional development
• Supportive work environment
• Equal Employment Opportunity policies