This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The LPN Nurse Liaison at Minnesota Eye Consultants (MEC) plays a crucial role in ensuring that surgical patients are medically optimized for their procedures. This position involves providing support to healthcare providers, managing patient communications, and handling various medical administrative tasks to enhance patient care and streamline surgical processes.
Responsibilities
- Complete all preoperative surgical calls for the Ambulatory Surgery Center (ASC).
- Ensure surgical chart is complete, including H&P, blood work, EKG, IOL pick, and surgery order.
- Triage patient calls regarding ocular concerns and determine the necessity of clinic visits.
- Document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Review all pathology reports and communicate results to patients and/or providers as directed, recording communication in EHR.
- Complete medication refill requests obtained via fax, phone call, or patient portal.
- Answer patient calls and/or portal requests to provide education and answer questions to ensure superior patient care.
- Send tasks via EHR to enlist assistance from other team members when necessary.
- Complete same-day post-operative surgical calls.
- Participate in trainings and meet requirements for MIPS measures, HIPAA compliance, and Protected Health Information.
- Perform all patient-related duties as assigned to ensure quality patient care.
Requirements
- LPN experience preferred.
- Current BLS certification required.
- Comprehensive knowledge of EHR systems and ability to use them efficiently.
- Knowledge of medical terminology.
Nice-to-haves
- Open and willing to try new workflows and ideas.
- Ability to remain calm at all times and escalate issues to appropriate levels of management.
