LPN - Remote! (10:00am - 6:30pm Shift) *TN Only*

$45,760 - $52,000/Yr

Metaphy Health - Brentwood, TN

Full-time - Entry Level

Remote - Brentwood, TN

Ambulatory Health Care Services

About the position

The Telehealth Care Coordinator at MetaPhy Health is responsible for delivering patient education, support, and care through a telehealth platform. This role serves as a liaison between providers, clinical staff, and patients, ensuring effective communication and coordination of comprehensive care plans. The position emphasizes the use of electronic health records (EHR) for documentation and scheduling virtual patient encounters, with a focus on enhancing patient outcomes through personalized care.

Responsibilities

• Provide patient education, support, and care via telehealth platform in alignment with physician practices.
• Deliver patient specific nutritional guidance and education.
• Coordinate information between providers, clinical staff, and patients to ensure comprehensive care delivery.
• Manage and update patient-centered care plans in collaboration with healthcare team members.
• Document clinical observations, updates, and patient education in EHR.
• Schedule, confirm, and coordinate virtual patient encounters.
• Demonstrate professionalism, empathy, and effective communication skills with patients and colleagues.
• Efficiently oversee a caseload of 250-260 patients monthly through the completion of a minimum of 10 patient calls per day.
• Prioritize tasks efficiently and work effectively in a dynamic environment.

Requirements

• Licensed Practical Nurse (LPN) with an active license in TN or compact state.
• 1-3 years of experience with Microsoft 365, EMR/EHR, Windows operating system, and laptop/desktop professional experience (required).
• 1-2 years of experience in a healthcare setting (preferred).
• Interest in Chronic Care Management delivered through telehealth platforms.
• Legally authorized to work in the United States.

Nice-to-haves

• Experience in telehealth services.
• Strong organizational skills.

Benefits

• Wellness program
• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Work from home
• Parental leave
• Employee assistance program
• Vision insurance
• Flexible schedule
• Referral program