Larsen & Toubro - Phoenix, AZ

posted 4 months ago

Full-time
Phoenix, AZ
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The Loyalty Research Team (LRT) at LTIMindtree is seeking a dedicated LRT Engineer (Tech Support) to serve as the first point of contact for analyzing shield anomalies and implementing corrective actions using the Reparo tool. This role is critical in ensuring the smooth operation of our systems and requires a candidate with strong troubleshooting and analytical skills. The ideal candidate will be adept at navigating logs and code to accurately identify issues and implement solutions. In this position, you will be responsible for debugging code and pinpointing problems that may arise within our systems. While candidates may not necessarily come from a Go programming background, a solid understanding of Java, REST APIs, Kafka, and both relational and non-relational databases is essential. This role requires a proactive approach to problem-solving and the ability to work collaboratively within a team environment. Candidates will be expected to work from the Phoenix, AZ office three days a week, fostering a collaborative atmosphere that enhances team dynamics and productivity. LTIMindtree is committed to creating a diverse and inclusive workplace, ensuring that all employment decisions are made without bias or discrimination.

Responsibilities

  • Analyze shield anomalies and take corrective actions using the Reparo tool.
  • Troubleshoot and analyze issues by navigating logs and code.
  • Debug code to identify and resolve problems.
  • Collaborate with team members to enhance system performance and reliability.
  • Document findings and solutions for future reference.

Requirements

  • Strong troubleshooting and analytical skills.
  • Proficiency in Java, REST APIs, Kafka, and relational/non-relational databases.
  • Ability to navigate logs and code effectively.
  • Experience in debugging code and pinpointing issues.

Nice-to-haves

  • Familiarity with Go programming language.
  • Experience in a tech support role within a similar industry.
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