Luxury Apartment Community Seeking Service Manager

Gables Residential - Austin, TX

Full-time - Mid Level

Austin, TX

Real Estate

About the position

The Service Manager is a leadership role focused on overseeing service operations within a luxury apartment community. This position emphasizes excellent customer service, team collaboration, and effective management of maintenance tasks to ensure a high-quality living environment for residents. The Service Manager is responsible for building rapport with residents, vendors, and the service team while implementing maintenance programs and adhering to budget guidelines.

Responsibilities

• Supervise a team and complete building and annual unit inspections to comply with local regulations.
• Collaborate with the General Manager to set expectations and meet deadlines.
• Prepare and implement a preventative maintenance program to minimize emergency and service repairs.
• Understand budget guidelines when purchasing supplies and scheduling vendor services.
• Provide mentorship and training to on-site service teams in all technical areas of property maintenance.
• Adapt to changing day-to-day tasks based on community needs.

Requirements

• 3-5 years' experience working in apartment maintenance.
• EPA Certification Type I and II.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k) with company match
• Paid holidays
• Tuition reimbursement
• Fully paid six-week sabbatical program
• Generous rental housing discount
• Fit4Funds wellness program
• Award-winning training program for career growth
• Diversity Equity and Inclusion programs