The Shade Store - Scottsdale, AZ
posted about 2 months ago
Full-time - Mid Level
Scottsdale, AZ
Merchant Wholesalers, Durable Goods
About the position
The Luxury Design Sales Consultant at The Shade Store is responsible for providing exceptional customer service and design expertise in a luxury retail environment. This role involves assisting customers in selecting custom window treatments, managing projects, and driving sales through effective communication and follow-up. The consultant will also co-manage showroom operations and engage with local design professionals to promote the brand.
Responsibilities
- Offer design wisdom and inspiration, both in person and via video consultations, while helping customers select the perfect window treatments for their home.
- Speak comfortably about the functional and stylistic benefits of each of our custom products.
- Manage customer projects and drive sales through consistent follow up and use of CRM system.
- Co-manage and run the day-to-day operations of the showroom.
- Identify outreach opportunities, including marketing to local interior designers, architects and general contractors.
- Host and attend local design events with support from The Shade Store headquarters.
- Cultivate and promote The Shade Store tradition of a professional and positive family atmosphere.
- Participate in ongoing product/technology training, as well as weekly business meetings.
Requirements
- 3-5 years of experience in retail, design, sales, or customer service.
- Strong communication skills (verbal and written).
- Excellent PC computer skills, including frequent use of Outlook for email/calendar and Teams for video communication.
- Experience with CRM systems like Salesforce, NetSuite, or similar is preferred but not required.
- Demonstrated skillset in project management and providing an elevated client experience.
Nice-to-haves
- Awareness of and interest in the design, home decor, and/or luxury industry.
- Self-starter, quick learner, team player.
Benefits
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
