Luxury Fashion & Timepiece Manager - Jared - Fox River Mall

Signet Jewelers - Grand Chute, WI

Full-time - Mid Level

Grand Chute, WI

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Luxury Fashion and Timepiece Manager at Jared is a key management role focused on achieving sales goals and enhancing the guest experience through expert knowledge of fashion merchandise and timepieces. This position involves overseeing sales performance, executing merchandise launches, and developing training plans to improve team performance. The manager will also collaborate with the management team to ensure a high level of guest satisfaction and operational efficiency.

Responsibilities

• Serve guests and promote store and personal sales, ensuring guest satisfaction as the top priority.
• Consistently attain sales and performance standards, including results from special events and store promotions.
• Supervise fashion merchandise categories and timepiece brands, training team members effectively on product knowledge.
• Oversee the implementation of fashion and timepiece merchandise, including sales performance, promotions, and visual displays.
• Develop and maintain complete knowledge of all fashion and timepiece merchandise to train team members effectively.
• Act as a point of contact with vendor partners, ensuring successful completion of vendor trainings and incentive submissions.
• Review weekly fashion and timepiece reporting to identify areas for improvement and coordinate training plans with management.
• Collaborate with the General Manager on recruiting, hiring, scheduling, and performance appraisals.
• Respond to guest complaints and issues promptly and courteously in partnership with the General Manager.
• Adhere to company policies and procedures, maintaining a high level of security awareness.

Requirements

• Meet or exceed three of the five performance standards, with sales being one of them.
• No Code of Conduct written counseling within the past six months.
• DCA certified.
• Minimum six months with the company or similar experience level with another company.
• Completion of Minimum Training Requirements training module and quiz with a passing score.

Nice-to-haves

• Experience in luxury retail or jewelry sales.
• Strong leadership and team development skills.
• Proficiency in using Clienteling systems.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on jewelry and timepieces.
• Opportunities for career advancement within Signet Jewelers.